Services

One team for strategy, design, development, and support.

Bring us one stubborn problem or the whole website. We define who owns what, what will be delivered, and what your staff will need after launch.

Capabilities

What we can take off your plate.

01

Strategy & information architecture

Make navigation match the questions people ask, not the way the organization is structured.

We interview staff, review content and search behavior, then map the tasks visitors need to complete. The result is a sitemap and page plan the whole team can discuss.

Typical deliverables

  • Stakeholder interview plan
  • Analytics and on-site search review
  • Keep, rewrite, merge, or archive inventory
  • Task-based sitemap
  • Page and content models
  • Ownership and measurement plan
02

Accessible UX & visual design

Make every page easy to scan, use by keyboard, and read on a phone or at high zoom.

We design responsive components, templates, forms, and service paths with WCAG 2.2 Level AA criteria built into the review process.

Typical deliverables

  • Priority-task wireframes
  • Desktop, tablet, mobile, and 200% zoom layouts
  • Accessible component states
  • Plain-language patterns
  • Keyboard and error behavior specifications
  • Design documentation
03

Development & integrations

Build a fast, maintainable site and connect the forms, calendars, payments, and alerts people rely on.

We use semantic HTML, reusable components, and documented integrations so the site works well now and remains understandable later.

Typical deliverables

  • Semantic front-end development
  • CMS roles and publishing workflows
  • Validated forms with failure states
  • Calendar, payment, and email integrations
  • Search and redirect implementation
  • Performance and launch checklist
04

Content & document migration

Decide what to keep, rewrite, merge, archive, or retire before migration begins.

We inventory pages and files, assign each one a decision and owner, then migrate the useful material without losing important records, metadata, or links.

Typical deliverables

  • Content governance matrix
  • Page-by-page migration tracker
  • PDF and document risk review
  • Metadata and redirect map
  • Priority-page editing support
  • Archive and retention recommendations
05

Accessibility remediation

Find the barriers, fix the patterns behind them, and help staff keep those barriers from returning.

We review representative pages, components, forms, content, and publishing workflows, then rank findings by user impact and verify the repairs.

Typical deliverables

  • Automated and manual review
  • Keyboard and 200–400% zoom testing
  • VoiceOver or NVDA spot checks
  • Severity-ranked remediation backlog
  • Accessibility statement
  • Staff publishing checklist
06

Hosting, maintenance & support

Keep the site updated, monitored, backed up, and ready when something changes.

We agree on routine maintenance, response expectations, reporting, and a short improvement list so small problems do not wait for the next redesign.

Typical deliverables

  • Managed hosting options
  • Update, backup, and recovery procedures
  • Uptime and performance alerts
  • Monthly content assistance
  • Scheduled accessibility checkups
  • Named priority support path

Delivery process

Six phases, with something concrete to review in each one.

We adjust the process to fit the project, but the basics stay visible: weekly updates, named reviewers, written decisions, and agreed launch criteria.

  1. 01

    Discover

    Interview the people closest to the work, review the current site, and write down the goals, constraints, and risks.

  2. 02

    Structure

    Agree on priority tasks, navigation, page types, content ownership, and the delivery plan.

  3. 03

    Design

    Review wireframes and responsive components with real content before the build is far along.

  4. 04

    Build

    Develop the site, connect required services, migrate approved content, and document the setup.

  5. 05

    Verify

    Test keyboard use, screen-reader output, zoom, contrast, devices, browsers, content, and performance.

  6. 06

    Launch and improve

    Train staff, complete launch checks, watch the live site, and keep a prioritized list of improvements.

Ways to work together

Choose a focused review, a full rebuild, or ongoing help.

Not sure where to begin?

Send us the current site and the problem you hear about most.

Start a conversation