Service 04

Content & document migration

Decide what to keep, rewrite, merge, archive, or retire before migration begins.

What we see

Problems we usually find.

We inventory pages and files, assign each one a decision and owner, then migrate the useful material without losing important records, metadata, or links.

01

Years of pages and documents have accumulated without clear ownership or review cycles.

02

Duplicate, outdated, and contradictory information weakens trust and search results.

03

Critical instructions are buried in PDFs or written around internal terminology.

04

Migration volume is underestimated until it threatens schedule, quality, and accessibility.

What we do

What Townline does about it.

Migration starts with a decision for every page and file. Each item gets a destination, an owner, and an accessibility plan before it moves.

01

Inventory and migration rules

Catalog pages, files, media, owners, usage, risk, and disposition so the full migration workload is visible.

02

Plain-language restructuring

Rewrite and reorganize high-priority content around user questions, requirements, steps, deadlines, and contact options.

03

Document strategy

Review PDFs and office files, prioritize remediation, recommend HTML alternatives, and separate active information from archives.

04

Redirects and quality control

Map legacy URLs, preserve metadata, verify links and files, and review migrated pages before launch.

Scope

What is included.

We confirm the final list after reviewing the platform, content, integrations, staff capacity, procurement rules, and priority tasks.

Typical deliverables

  • Content governance matrix
  • Page-by-page migration tracker
  • PDF and document risk review
  • Metadata and redirect map
  • Priority-page editing support
  • Archive and retention recommendations

Strong fit for

  • Organizations with large legacy websites
  • Teams carrying extensive PDF libraries
  • Redesigns that require content cleanup and migration

Intended outcomes

What should improve.

01

Less content with greater value

02

Clearer instructions and ownership

03

Reduced document accessibility risk

04

A controlled migration with fewer launch surprises

Service inquiry

Tell us how this issue is showing up for your staff or visitors.

Discuss content & document migration